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Q. How do get the stain from furniture polish to come up? We used Scott’s liquid gold and accidentally ended up with a ring on the limestone hearth. A. These type of stains can be difficult to remove. You will need to use a poultice with a... Read More

Q. A cork backed trivet stained the marble. Can it be removed by one of your recommended products or methods?     A. Yes, you will most likely need to use a poultice that you can make, or you can use a stain sponge. Either way, it may take several... Read More

Q. I have tried to remove a stain but it still shows up. What should I do next? A. If a stain is still present, a chemical poultice may have to be applied. Avoid using chemicals of any kind until you know which chemical cleaner to use. Certain... Read More

Q. How do I remove a candle wax stain on bluestone? A. Here are the full instructions for candle wax stains: To remove candle wax that melted into the pores of the stone: Use a hot clothing iron (preferably one you don’t mind getting wax on)... Read More

Q. We had a beige sandstone counter top installed for an outdoor kitchen. It is sanded smooth and was sealed with a sealer (don‘t know what kind just said Sealer on the can) about 3 coats. Some was spilled on our manufactured patio pavers which... Read More

Q. Discolored granite near sink. Darker near soap dispenser. It's obvious that we didn't seal it properly because it was perfect when it was installed 4 years ago. I tried doing couple DYI solutions to remove Paris of plaster w water... Read More

Q: What ingredients do I use to make a poultice for oil stain removal off of a stone tile? What ingredients do I use to make a poultice for oil stain removal off of a stone tile?    A: The good news is, your stone is not damaged, but simply... Read More

Q: Looks like my installer got plumbers putty on my brand new unsealed natural stone sink, leaving spots or smudges. Any way to remove therm?A: They can be removed with a technique called poulticing. You will need to use a strong solvent such as... Read More

Q. I accidentally left a candle on my wood burner, lit a fire and the wax melted. The candle was on a saucer which collected most of the wax. When I moved the candle and placed it on the hearth, I spilt the wax. After it had cooled down I lifted the... Read More

Q. Hi, there are gray spots where lime juice spattered on my Pietra Cardosa counters. How can these spots/stains be removed? A. What you are describing are etch marks as a result of the acid from the juice. If the damage is very severe, you'll... Read More